Privacy Statement

Applied Aged Care Solutions
ABN 46 083 264 359
("AACS")

By accessing and using this web site, you accept the practices described in this statement.

AACS reserves the right to modify this statement from time to time and such modifications will become effective from the date such modifications are displayed on this web site.

1. What information is stored by AACS?

AACS stores information that you knowingly provide to AACS or a third party whilst using this web site. As you use this web site you will be requested to provide information necessary for AACS or a third party to provide the services you have requested. Such information will be stored in a database controlled by AACS.

Certain statistical information will also be recorded by AACS when you visit this web site, such as:

• a record of your IP address;
• the date and time of your visit to this web site;
• the pages accessed and documents downloaded;
• the referring web page; and
• if you contact us, the type of browser and operating system that you use.

2. How is your information used?

This web site allows you to access services provided by AACS or third parties. In order to obtain these services, you may need to submit on this web site certain information to AACS. No information will be provided to a third party without your consent.

Any personally identifiable information that you submit on this web site will not be sold, rented or otherwise traded by AACS to any third party.

However, personal information provided by you for the purpose of obtaining any services will be tracked, edited and/or disclosed to:

• provide you with the services that you have requested;
• comply with the law;
• lessen a serious threat to a person’s health or safety

In order to improve the operation of this web site, AACS may also aggregate statistical information referred to above about a user’s use of this web site. Such statistical information may also be disclosed to third parties, however, no personally identifiable information will be disclosed except to comply with the law.

3. Third party web sites linked to this web site

A third party web site may be linked to this web site from time to time. Such third party web sites are not owned or controlled by AACS and therefore, AACS will not responsible for the conduct of the third parties operating such web sites.

4. Use of your e-mail address

AACS may use your e-mail address to:

• send you follow ups on services you have inquired about; and
• keep you informed of changes to this web site and the services offered through this web site.

Prior to sending you any e-mail, other than the e-mails described above, AACS will first obtain your consent to do so. You therefore have the option of not receiving any further e-mails by notifying AACS of your choice.

5. Data security

Any of your personal information held by AACS is held secure in a manner designed to protect information from internal and external access by anyone other than specifically authorised staff of AACS.

Whilst reasonable steps have and will be taken to ensure the security of data submitted on this web site, AACS does not warrant that this web site and the systems which operate it will be without error or interruption, or will be free from unauthorised or fraudulent access.

6. Accessing and amending your personal information

If your personal information is stored by AACS, you may:

• view your personal information; and/or
• amend or update your personal information by contacting
• Richard Rosewarne on +61 3 9836 8852.

Access to your personal information will only be denied in exceptional circumstances as outlined in clause 6.1 of the National Privacy Principles.

7. Privacy Queries

If you have any questions regarding the AACS privacy policy, please contact Richard Rosewarne on +61 3 98368852

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National Privacy Principal 6.1

If an organisation holds personal information about an individual, it must provide the individual with access to the information on request by the individual, except to the extent that:

1. in the case of personal information other than health information—providing access would pose a serious and imminent threat to the life or health of any individual; or
2. in the case of health information—providing access would pose a serious threat to the life or health of any individual; or
3. providing access would have an unreasonable impact upon the privacy of other individuals; or
4. the request for access is frivolous or vexatious; or
5. the information relates to existing or anticipated legal proceedings between the organisation and the individual, and the information would not be accessible by the process of discovery in those proceedings; or
6. providing access would reveal the intentions of the organisation in relation to negotiations with the individual in such a way as to prejudice those negotiations; or
7. providing access would be unlawful; or
8. denying access is required or authorised by or under law; or
9. providing access would be likely to prejudice an investigation of possible unlawful activity; or
10. providing access would be likely to prejudice:
    1. the prevention, detection, investigation, prosecution or punishment of criminal offences, breaches of a law imposing a penalty or sanction or breaches of a prescribed law; or
    2. the enforcement of laws relating to the confiscation of the proceeds of crime; or
    3. the protection of the public revenue; or
    4. the prevention, detection, investigation or remedying of seriously improper conduct or prescribed conduct; or
    5. the preparation for, or conduct of, proceedings before any court or tribunal, or implementation of its orders;
    by or on behalf of an enforcement body; or
11. an enforcement body performing a lawful security function asks the organisation not to provide access to the information on the basis that providing access would be likely to cause damage to the security of Australia.

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