Internet Surveys

Internet Survey Service

In today's Information Age, new methods of data collection should be considered when information or feedback from satisfaction is required - online surveys are the answer.  Questionnaire survey information and research project data are ideally suited to Online Surveys.  An effective online survey takes advantage of the interactive nature of the web to provide an efficient solution.  Anything that can done on pencil and paper can be done online - only better.  The AACS survey solution:

• Hosted by AACS - no expensive hosting or software to purchase
• Branding, integration and custom development to your specific requirements
• Database driven - data can be provided in any format for analysis
• Anonymous surveys or structured surveys to a list of known respondents.
• Email lists can be imported into the survey software and respondents sent unique usernames and passwords
• Ability to pre-set survey start and end dates
• Extensive range of questions and answer options with validation capabilities
• Question skipping and optional questions based on answers  - this makes large surveys work more effectively
• Ability for respondents to save and return to the survey  - this is particularly useful if respondents wish to check on answers and return to the survey.
• Additionally, respondents can access the survey from any location, on any  computer using their unique username and password
• Comprehensive survey reports including graphs and summaries as well as access to raw data
• Data analysis using specialist regression tree software (CART), and statistical software (Stata)
• Services of an experienced strategic data collection and analysis project team for assistance with questionnaire scoping and purpose, question preparation and results analysis from the basic to the sophisticated, and feedback via reports and presentations.
• Qualifications of the questionnaire design and analysis team include a PhD in Psychology and Statistics, Bachelor of Applied Science (Statistics),  honours degree in Psychology and Master of Applied Nursing.  The team has advanced skills in conceptual design, statistical analysis and evaluation.
  

Project Scoping and Survey Design

Some areas of expertise include:

1. Project Scoping and Questionnaire Design to meet desired outcomes:

If desired, pre-survey design consultations with major stakeholders will test that the intended outcomes of the survey are achievable from the project questionnaire design.  The use of a Questionnaire Scoping Tool (© AACS) will assist the client define requirements and significantly improve the survey outcomes. The scoping tool can be completed on-line.

2. 360 Feedback Surveys

360 staff surveys (feedback on individuals from associated staff)
 
3. Cluster surveys

• Use before the introduction of new systems to assess risks and plan interventions amongst workforce (assess responses of people in different work levels, roles, management structures). 
• Test views of different suppliers and within supplier organisations (use multiple informants within supplier organisations and target to positions that have a  strategic impact on decision making and satisfaction)

4. Evaluation of Training Program Surveys

• Satisfaction with training approach, usefulness
• Subsequent knowledge testing via follow-up questionnaires
• Linkage to work performance and outcomes

5. Analysis techniques

• Descriptive analyses (percent, tabulations, cross tabulations)
• Statistical analyses (chi-sq, correlations, linear regressions, analysis of variance-ANOVA, time series, regression tree and categorical analysis for data mining etc)
• Predictive analysis (using questionnaire data to predict behaviour of clients, staff and suppliers)
• Repeated measures analyses (eg: pre and post)
  Linking survey data with existing information on databases for added value outcomes